Contact Us

Telephone:0845 300 9499 (24 hrs a day, 7 days week)
Email:admin-pss@btconnect.com
Website:www.personalsecurityservices.co.uk
PSS actively encourages a greener environment and would therefore kindly request that electronic forms of communication are used where possible.
Facsimile:0208 886 5529 (NB: Please do not fax urgent bookings after hours or weekends)
Address:Personal Security Service Limited.
Southgate Office Village
288 Chase Road
Southgate
London, N14 6HF

Complaints and Compliments

Complaints and compliments may be sent by email to admin-pss@btconnect.com or by telephone. For complaints made by post, please mark Private and Confidential for the attention of the Senior Manager.

It is our policy to respond to all queries within 48hrs of receipt, however where these need to be investigated, we will endeavour to respond within 7 working days. Should this be the case, confirmation of receipt of the complaint will be provided within 48hrs.

Special Requirements

The service user may be required to send written confirmation of their booking stating any special requirements.

0845 300 9499   admin-pss@btconnect.com