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The work undertaken by social workers and health care workers in the community is becoming more intensive and hazardous, with the ever increasing threat of verbal and physical abuse.
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Increasingly these duties need to be conducted in dangerous and hostile areas, where their help is not welcomed. These professionals provide an invaluable service and should be able to undertake their work without fear. Their own safety should not be put in danger. The safety of the professionals should be of paramount importance, and they should be able to conduct their work with the peace of mind that their own safety is not being jeopardised.
For the first time professionals working within the community, such as social workers and mental health care workers, have the opportunity to ensure their safety is protected whilst visiting potentially dangerous cases. We can provide you with the protection you need whilst visiting volatile situations and can thus ensure the safety of both the professionals and the vulnerable adults and children needing their help.
With the use of this service, professionals working within the community can work in the knowledge that should they have to answer a call that potentially puts their own personal safety in danger; they can attend, protect the safety of those needing their help, and protect their own safety by having one of our workers present with them.
Everyone knows that the social workers and healthcare professionals working within the community provide an invaluable service to both young people and vulnerable adults who are at risk of, or are being subjected to, all forms of abuse within their homes. The attendance, or non attendance of a professional can be a matter of life or death for these vulnerable people. This does not mean that attending the scene should be a matter of life and death for the professional.
Unfortunately the potential for this abuse can sometimes mean that those young or vulnerable people who are most at risk are not able to be seen as the professional has a genuine fear for their own safety, if they were to attend.
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Currently the only way to help ensure that the professionals are protected is to send two or three out together. |
Although one to way to combat the problem, this brings other problems with it. Because there is more than one professional attending each call, fewer calls can be answered during that shift, meaning that more vulnerable people are being left in their abusive homes for a longer period.
By making the best use of resources available you could send each professional out individually and when a potentially dangerous situation arises, you call us and one of our workers will attend to protect the professional. Our workers in no way interfere with the work of the professional, and at all times the professional remains in charge, dictating to our workers what they want from them on every job. We can be called out to attend with the professional from the offices or simply meet them at the address they will be attending. This ensures that the service offer true value for money. You will only pay for the service when you use it, on an hourly basis. Already over-stretched resources are not therefore being stretched further by sending two or more professional out to every potentially dangerous situation.
The question should not be whether you can afford to provide such protection for your workers, but whether you can afford not to. |
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